Frequently Asked Questions
How do I know if you have installation service in my area?
(More than 98% of our customer’s requests for service are covered by our service area) We service most areas of the country and supply free mobile service to them. If we do not have service in your area or we need you to bring your vehicle into a local shop we will notify you before your install date.
How will it work if I have insurance?
We handle all the paper work billing your insurance company directly. You pay only your deductible.
How long will this process take?
Installations can be arranged the same (In in some areas) or next day at your home, work, or play, Monday through Friday. Often Saturday appointments can be arranged. (Exceptions may apply)
How will my Inspection, Base, or Toll Stickers be handled?
The installer in most cases can transfer your windshield stickers to your new windshield. If they can not, it will be saved so you can get it replaced.
What is your guarantee?
We guarantee our auto glass against any manufacturer defect and the installation for as long as you own your vehicle. (Pre-existing rust or body damage voids this guarantee)
When am I charged?
The initial authorization will only occur after we verify availability and that no other parts are required to complete the installation (if there are any we will contact you). We will run an authorization the morning of the installation to verify we have the card number right and that there are funds available. We capture the authorization the following day.